← SmartShelfKart home · Features · Pricing · Support

Support

SmartShelfKart App

Contact Us

We're here to help! If you have any questions, issues, or feedback about SmartShelfKart, please reach out to us.

Email us at

support@smartshelfkart.com

We typically respond within 24-48 hours

Frequently Asked Questions

How do I add a new product?

From the home screen, tap "Stock In" and fill in the product details. If the product doesn't exist yet, go to Products and tap the "+" button to create it first.

Can I track products across multiple locations?

Yes! SmartShelfKart supports multi-location tracking. When adding or removing stock, specify the location. Each product shows its quantity breakdown by location.

How do I transfer stock between locations?

Use the "Transfer" feature from the home screen. Select the product, choose the source and destination locations, and enter the quantity to transfer.

Can I export my data?

Yes! Go to the Export section from the home screen. You can export products, transactions, categories, or a full report in CSV or Excel format.

How do I import data from Excel/CSV?

Go to the Import section, download the template file, fill it with your data, and upload it back. The app will parse and import your products automatically.

How do I delete my account?

You can delete your account from within the app or by emailing us. Visit our Data Deletion page for detailed instructions.

Is my data secure?

Yes. We use Google Firebase for secure data storage and authentication. All data is encrypted in transit and at rest. Read our Privacy Policy for details.